Delivery notice: For school photos order by midnight 1 December for guaranteed delivery before Christmas. For Nursery photos please order by midnight 5 December for guaranteed delivery before Christmas.
Promotion notice: Buy one get the rest for the same pose for £4 on all prints. Buy one get the rest for £10 on all subsequent digital downloads.
Orders must be done at the same time. Promotion will be applied during checkout.
Orders must be done at the same time. Promotion will be applied during checkout.
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return or exchange . Please allow at least seven (7) days from the receipt of your item to process your return or exchange . Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged :
● Digital Download
● Any customized items unless the item ordered is defective
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: